Mitigation Technician

Company: Regent Restoration
Location: Lewisville, TX
Job Type: Full-time/In-Person

Pay: $18.00 – $25.00 per hour
Expected hours: 40 per week

Job Overview:
Regent Restoration is seeking passionate, dedicated individuals to join our fast-growing team as
Water Restoration Technicians. Whether you have prior experience or not, the most important
qualities we’re looking for are a positive attitude, a strong willingness to learn, and the ability to work
well with a team. This is an exciting opportunity for anyone looking to start or grow a career in water
damage restoration.

Compensation:
● WRT certification paid for after 6 months.
● ASD certification paid for after 1 year.
Work Environment:
● Fast-growing company with ample opportunities for advancement.
● Positive and supportive family-like work atmosphere.
● Regular monthly bonus opportunities.
Key Responsibilities:
● Perform water damage mitigation and restoration services.
● Communicate effectively with customers to ensure satisfaction.
● Conduct basic maintenance of equipment and vehicles.
● Inspect completed work and ensure quality standards are met.
● Complete technician’s daily log and necessary documentation.
● Maintain the appearance and inventory of company vehicles and supplies.
Decision Rights and Authority
● Determine the sequence of steps to be taken when delivering the company’s services at the
customer’s property
Working Relationships and Scope
● Maintain timely and effective communication and flow of information with Lead Technicians,
Supervisors or Managers

Qualifications:
● High school diploma or GED.
● 1+ year of experience in water damage restoration (preferred).
● Certification in Water Mitigation or Mold Remediation (or willingness to get certified).
● Basic proficiency with computers, email, and mobile devices for reporting and documentation.
● Basic English reading and writing skills required
● Good mathematical skills to determine appropriate equipment and techniques.
Core Competencies:
● Oral Communication: Clear and respectful communication with customers and superiors.
Ability to respond effectively to customer needs.
● Planning & Organizing: Ability to prioritize tasks and pay attention to detail.
● Technical Skills: Adequately trained and certified to perform water mitigation services.
● Quality: Strong attention to detail to ensure the highest quality of work.
● Written Communication – Writes clear and accurate job notes and emails. The individual is
able to read and interpret written information. Uses appropriate vocabulary and grammar.
● Planning & Organizing – Plans and organizes work activities considering the nature of the job
at hand. Focuses on key priorities. Pays attention to details.
Schedule:
● On-call shifts and weekends are rotated
At Regent Restoration, we believe in building a team that is not only skilled but also driven by
a passion to deliver exceptional service. Join us and be part of our growing success!

Benefits:
● 401(k)
● Dental insurance
● Flexible schedule
● Health insurance
● Paid time off
● Professional development assistance
● Vision insurance

Schedule:
● Extended hours
● Holidays
● On call
● Overtime
● Rotating weekends

Supplemental Pay:
● Bonus opportunities
● Overtime pay
Experience:
● Water Damage Restoration Technician: 1 year (Preferred)
License/Certification:
● Driver’s License (Required)