Mitigation Technician

Job Title: Mitigation Technician
Company: Regent Restoration
Location: Lewisville, TX
Job Type: Full-time/In-Person
Pay: $18.00 – $25.00 per hour
Expected hours: 40 per week
Schedule: On-call shifts and weekends are rotated

Job Overview:
Regent Restoration is seeking passionate, dedicated individuals to join our fast-growing team as Water Restoration Technicians. Whether you have prior experience or not, the most important qualities we’re looking for are a positive attitude, a strong willingness to learn, and the ability to work well with a team. This is an exciting opportunity for anyone looking to start or grow a career in water damage restoration.

Work Environment:
● Fast-growing company with ample opportunities for advancement.
● Positive and supportive family-like work atmosphere.
● Regular monthly bonus opportunities.
● We invest in your training by covering the following certifications, with a six-month commitment to the company after completion:
○ WRT certification
○ ASD certification paid for after 1 year.

Key Responsibilities:
● Perform water damage mitigation and restoration services.
● Communicate effectively with customers to ensure satisfaction.
● Conduct basic maintenance of equipment and vehicles.
● Inspect completed work and ensure quality standards are met.
● Complete technician’s daily log and necessary documentation.
● Maintain the appearance and inventory of company vehicles and supplies.
● Determine the sequence of steps to be taken when delivering the company’s services at the customer’s property
● Maintain timely and effective communication and flow of information with Lead Technicians, Supervisors or Managers

Qualifications:
● High school diploma or GED.
● 1+ year of experience in water damage restoration (preferred).
● Valid driver’s license with a clean driving record.
● Certification in Water Mitigation or Mold Remediation (or willingness to get certified).
● Basic proficiency with computers, email, and mobile devices for reporting and documentation.
● Basic English reading and writing skills required
● Good mathematical skills to determine appropriate equipment and techniques.
● Water Damage Restoration Technician: 1 year (Preferred)
● Basic knowledge of water, fire, and mold damage mitigation principles.
● Ability to operate mitigation equipment safely and effectively.
● Physical ability to perform manual labor, including lifting up to 50 pounds, standing for extended periods, and working in confined spaces.

Core Competencies:
● Oral Communication: Clear and respectful communication with customers and superiors. Ability to respond effectively to customer needs.
● Planning & Organizing: Ability to prioritize tasks and pay attention to detail.

● Technical Skills: Adequately trained and certified to perform water mitigation services. Quality: Strong attention to detail to ensure the highest quality of work.
● Written Communication – Writes clear and accurate job notes and emails. The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar.

● Planning & Organizing – Plans and organizes work activities considering the nature of the job at hand. Focuses on key priorities and pays attention to details.

Benefits:
● Opportunity to contribute to 401K
● Dental & Vision insurance
● Health insurance
● Paid time off
● Professional development assistance
At Regent Restoration, we believe in building a team that is not only skilled but also driven by a passion to deliver exceptional service. Join us and be part of our growing success!