I’ve used them recently and got a great service from them. They really helped us through our stressful time. They helped me throughout the entire process of drying our flooded home. – They were very professional, courteous and helpful. - Explained everything the process what needed to be done and they really make sure to us that everything will be finished in a timely manner. They finished it in no time. Thanks, Regent Restoration for helping us with our major water damage problems.We hope not to have any water damage problems in the future, but if ever we have, I would not hesitate to call them again.read more
05:30 10 Oct 17
We had a bad water leakage problem under the kitchen and this company was great to deal with. They were on timed with our appointment. They were incredibly helpful in assessing our situation. Also very thorough and patient in answering all of our crazy questions &explained it clearly to us. My water leakage issue was solved in no time & the good part is the price it was very cheap compared to others that I dealt before.Overall, extremely satisfied with the work done by the Regent Restoration team. If you have any with water damage or flooding, call them. You’ll be glad you did.read more
01:08 20 Sep 17
So grateful to Regent! Our roof was being replaced and due to an unforeseen storm, our home was flooded from the rain soaking through the uncovered roof. Regent responded within the hour and immediately brought in a slew of equipment to dry out the wet ceilings and walls. This process was completed within a few days and the equipment was picked up within a week. The technicians were not only helpful and sympathetic but also very careful with the household contents. We were very pleased with the outcome and the fact that none of our walls or baseboards had to be removed in order to dry the walls. Truly pleased with the overall service provided by all at Regent Restoration.read more
02:06 21 Aug 17
These water damage restoration service is a top-notch. I needed someone to deal with my flooding issues and gladly a friend of mine recommends me Regent. They’re very friendly and professional; they really did a right job. – They identified the source of the leak & dried things in no time. I am satisfied with the work they’ve done. We’ll definitely call them again & recommend to others.read more
08:58 18 Sep 17
We came home one day to find that our water heater had burst everywhere in our garage, so we called Regent. We were especially worried because we had just installed new wood flooring in an adjacent room, and we didn’t want it to get damaged. The staff arrived quickly and they immediately began working to remove the water. Juan was very friendly and always answered any questions we had. They even helped with the insurance process and took photos of the damages to send to the insurance company. Can’t recommend this company enough. read more
21:55 05 Sep 17
I called them to help me with my issue regarding excessive moisture in our crawl space. The service tech came out the next morning and arrived on time. They used high-tech equipment to test the moisture readings in the crawl space and as they finished they educated us on how to avoid this in the future. They set-up their drying equipment & everything dried nicely. They did an excellent work drying up everything within the time-frame they promised. They were very courteous, thorough and professional. I am very satisfied with the work performed.read more
07:43 13 Nov 17
I recently hired Regent Restoration to deal with retrieval and drying after a major storm caused water to destroy drywall and flood my guest bedroom. What seemed to me like a catastrophe was just simple repair work for this team. They identified the source of the leak and dried things in timely manner. I am satisfied with the work they’ve done. I would definitely recommend them to anyone looking for a solid company to take care of any water damages.read more
06:45 16 Nov 17
I had a water leakage in our home and it makes me stressful, but thanks to Regent Restoration the mitigation went smoothly and painlessly. They were very prompt, professional & get things done effectively. They really know their work; put up the dust barrier and floor protector. Their work was very neat and worked with minimal disruption to our life. I’m so glad that I chose, Regent Restoration, they deserved to receive a top-notch rating. Thank you so much, Regent Restoration for doing a job perfectly done!read more
05:45 24 Nov 17
After finding a leak under the dishwasher, I Googled and found Regent Restoration and called because of their high rating on Google. Everyone has been extremely knowledgeable and professional. Very glad I called!read more
21:49 12 Mar 18
Very good company. Cliff and his team were a bright spot in a terrible situation.
19:59 22 May 18
My water heater broke and Regent came to dry up the water. They packed up all my belongings and replaced the floors. I would recommend them to anyone.
20:59 28 May 18
We have used Regent for hail damage on our rental property and our own property. Every time came out, they were very professional. The service tech was upfront with the plan on how to fix the damage quickly and properly. They did a wonderful job and cleaned up like they weren’t ever there. My roof looks amazing!read more
23:28 11 Jun 18
Regent Restoration did a great job from the 1st time they came out until the last time we needed their services. Every one of the employees we interacted with were very professional and honest. Will definitely use them in the future if the need arises.read more
20:15 22 Jun 18
Very professional and amazing followup. We always knew what to expect. The response time was fast and they had everything under control the same day. I highly recommend Regent Restoration.read more
20:32 22 Jun 18
After a kitchen fire, Regent Restoration did some tile work for me and removed the smoke smell from my house. They did great work for me and were very efficient.read more
23:39 02 Jul 18
We at Force Home Services have a partner we can trust in Regent Restoration. They do an amazing job for our customers. Their response time is outstanding as are their follow through and customer service. We highly recommend them to anyone with a need.read more
18:17 30 Aug 18
When I went to bed, walking the hallway in water, I knew the water heater was the culprit!Overwhelmed, with 5 bedrooms and 3 bathrooms involved, Liberty Mutual's Michelle, Was so very helpful. The best thing she did was to encourage me to go with Regent Restoration, her A team!!! I can not say enough positive things about the leadership of Mike and David of Regent Restoration and the best packers, the best painters, the best floor and tile people; everyone involved in restoring 1/2 my house were polite, informative, and hard working.If there was higher than 5 stars, this company would get it!read more
23:33 25 Sep 18
Regent helped me when my water heater broke. They replaced my hand scraped wood floors and dried the water. I would recommend them.
05:12 27 Sep 18
Regent's did a great job of painting the exterior of our house. They were prompt and efficient. We love our new trim color!
02:13 30 Sep 18
I would recommend this company for all your restoration needs. The staff is wonderful to work with. I had wind damage to my home and the project manager worked well with my insurance company for the funds needed for my repairs to my home.read more
18:47 03 Oct 18
I loved Regent Restoration! They helped me and my husband when our dishwasher leaked and flooded our kitchen and ruined our laminate floors. They were quick, friendly, and always answered all my questions! Thanks for the help guys!read more
18:50 03 Oct 18
Earl was quick to respond and professional- he even checked on the issues two days later!
21:27 31 Dec 18
We had a plumbing leak in our house, and our hardwood floors and surrounding walls were very wet along with the ceiling from where the leak was occurring. I called regents and they showed up in half an hour and controlled the damage as soon as possible. Due to my busy time schedule I left them the keys to the house to come and go to monitor the situation as they saw fit and they were respectful to our home while doing a great job. They were able to finish the job in a week with very little disruption in our home while doing so. Highly recommend. -Mohamed Razikread more
01:51 06 Mar 19
Alma and her crew were outstanding. Never wavered their responsibilities. No standing around waiting to work. Jump is a proficient technician. Kept me informed of everything the equipment did. Explained even the smallest details. Michael was informative and answered all of my questions professionally. His patience is a great attribute.The three gentlemen sent to move heavy furniture and appliance worked cohesively together. Worked with caution and attention to detail. There was no horse play and goofing off.read more
02:09 15 Apr 19
I recently had a water leak which messed up floors amongst other things. I called Regent and they were absolutely wonderful. Juan was the original technician that came out and he always kept me informed on everything. That was going on and even helped me deal with the insurance company. All the other technicians that came out were also very kind and professional and knew exactly what they were doing! I highly recommend!!!!read more
16:53 15 Apr 19
Regent Restoration did a great job in keeping my water disaster from getting worse by preventing mold and it's smell from setting in. They arrived so quickly after we called them that we were shocked. They professionally set up fans and came daily to check on the progress. All the employees throughout the process were helpful, informative, and courteous. We highly recommend this company for their exceptional work.read more
22:58 18 Apr 19
Regent restoration showed up almost immediately after I called them for a water disaster at home. Juan and Jump were super fast setting everything up and avoiding further damage. They even helped me through the insurance claim process! First class team! Highly recommend!read more
14:26 19 Apr 19
They responded on the same day i called for help in an urgent manner. They set up everything necessary to dry my home from a 55 gallon water heater malfunction that had soaked my master bedroom and bath, partial living area , dining room, kitchen and laundry room. When i got home, water was running out from under my front door and standing in my bathroom about 3 inches deep. The employees are professional and concerned about their customers immediate needs. My local restoration company was booked out and they traveled to a rural area to help me save my home. I am Grateful for Regent Restoration.read more
19:50 09 May 19
The entire staff is extremely professional and efficient. I was scared that the water damage would permanently stain my floor but everything turned out to be a success. Highly recommend!read more
15:05 16 May 19
The staff at Regent were professional and efficient and prepared my kitchen area for cabinet and floor molding repairs. All communications with their staff was efficient and informative.read more
20:43 21 May 19
Referred to me by SWAT Plumbing. Jason was amazing - knowledgeable, friendly, understood my concerns and extremely efficient. I'm a new homeowner and I felt very confident with the work Jason was doing as he communicated well and gave me context. He worked really well with the insurance company as well and taught me many things during the process. I really am so thankful for his quick response and hard work. Thank you!read more
16:53 07 Jun 19
We had a leak on our upper floor that spread throughout the second floor and down to the first. Regent was very quick to come out and everything went as well as things could go under the circumstances. They were able to remedy the affected area quickly and minimize the damage, and I would call them again if I ever have another emergency.read more
21:34 12 Jul 19
They were very professional about everything they did! Their technicians explained everything in detail about the process so you would understand! They were on time when an appointment was made, but they also would call if they were running behind due to a job that was before yours! Great company!!read more
16:49 15 Jul 19
Generally I had a good experience. The quality of work is good. The area that can be improved is the scheduling during holiday and weekends.
17:06 07 Jun 19
Your Local Ceiling Water Damage Repair Experts in DFW
After discovering water in your ceiling or walls, it's important to call a trusted restoration company. If water goes undetected long enough, it will deteriorate the drywall, peel the paint, and possibly lead to mold growth. When you call Regent Restoration, we'll immediately dispatch a team to your Dallas/Fort Worth property.
When our restoration experts arrive at your home or business, they'll provide the following services:
The quicker you get a water damage removal specialist out to your property, the less water damage it will suffer. Our experts are trained to handle everything from small attic leaks to extensive commercial water main breaks.
Not only are they well-trained, but they’re well-equipped. We have everything in our arsenal from small vacuums to powerful truck mounted equipment, so whatever water damage emergency you have, we can handle it.
As a courtesy to our customers, we'll provide you with the necessary documents for your insurance company and help you file an insurance claim. Contact us now to take advantage of our free repair estimate and damage inspection.
How Our Team Repairs Water Damaged Ceilings
When you call our water damage professionals, they’ll respond to your emergency within 45 minutes or less, no matter what hour of the night you call.
Before repairs begin, the source of water damage needs to be addressed. If the source of the water isn't addressed it can lead to future water damage problems such as mold growth, water stains, and could even cause the ceiling to sag or collapse-- and you don't want to be underneath it when that happens
When we arrive we'll immediately begin the process of water cleanup, drying, and repairs.
Here's How the Ceiling Water Damage Repair Process Works:
Conduct a visual inspection of your ceiling, roof, or attic with specialized water detection equipment such as moisture meters and infrared cameras.
Safety is our primary concern. We'll remove hazards such as sagging ceilings.
Identify the source of your water leak, trace its path, and stop it.
If there’s roof damage, we'll provide tarping services to cover the exposure and prevent water intrusion.
Move, pack out, and store your belongings to prevent water damage.
Extract water from ceilings, drywall, carpets, and wood flooring.
Dry your home or business using high-tech air movers and dehumidifiers.
Use anti-microbial spray to prevent mold from growing.
Reconstruct all water damaged materials, drywall, and ceilings.
Come back daily to monitor moisture levels and ensure complete drying.
Reasons Why Your Ceiling is Leaking
You're sitting on your couch and --suddenly-- you feel a water drop on your head. The cause? A leaking ceiling.
When repairing ceiling leaks it's necessary to determine the source of the leak in order to properly address the water damage problem. Here are some common sources of ceiling water damage:
Bathroom Plumbing Leak
A bathroom plumbing leak or a toilet overflow can spread through the drywall, and if the bathroom is on the second level it will cause the ceiling below your bathroom to leak. Look around toilets, tubs, and sinks for signs of pooling water.
Roof leaks happen for a number of reasons, such as storms, broken shingles, clogged gutters, and damaged vents. If the leak only occurs during bad weather, then that's a good sign your ceiling water damage is being caused by rainwater entering through the roof. A good sign the water is coming from a roof leak is if the water is a brownish color. If there's an exposure in your roof, our professionals will cover the hole to prevent further water damage.
Leaking or Broken Pipes
Many pipes in the home are located within the ceilings and the attic. These areas of the home are often poorly insulated and can cause water damage from frozen pipes. Pipes also deteriorate over time, which causes them to leak or burst. If the water is clear, rather than stained, there's a good chance it's coming from a pipe or plumbing supply line. Consult a plumber to determine whether your pipes need to be replaced.
Sometimes appliances, such as water heaters and ac units, are located in attics. Water heaters contain 40-120 gallons of water, so if a water heater bursts it will flood your attic and potentially cause your ceiling to collapse. Ac units are built with drain lines, but when these drain lines get clogged they can overflow with water and cause a leak in your attic. Regularly inspect your attic to prevent water heater and ac unit leaks.
Who To Call For Water Damage Ceiling Repairs in Dallas
We’re one of the leading ceiling water damage restoration companies in Dallas— and there’s a reason for that.
Techs Available 24/7
Free Water Damage Estimates
Fast Response Time
A+ BBB Rated Restoration Company
Free Insurance Help
Certified Water Damage Repair Team
100% Moisture Free Guarantee
Our water restoration technicians are IICRC certified. This means they're trained to handle any kind of water damage emergency. Whether it's a small ceiling leak or water is flooding your home, our certified water removal techs have your back.
Helping You Get Back to Normal in Dallas-Fort Worth Metroplex.
Repairing a ceiling leak is not a DIY job, which is why it's always best to consult water damage restoration professional. If you try to repair your ceiling without identifying the true source of the water damage, all your work will be for nothing because the water will continue to leak.
Identifying the true source of the leak is tricky because water doesn't just sit in one place, it likes to spread. So while water is dripping on your head in the living room, it might have actually originated from a bathroom or attic leak.
This is why finding the source of the leak requires a little professional investigation.
Our water damage repair professionals used infrared cameras to detect the water that's hiding in your drywall and is otherwise undetectable to the naked eye. With this equipment, we can trace the path of the water and find the true source of your ceiling leak.
Signs Of Ceiling Water Damage
An obvious sign you have a water damage situation on your hands is if you notice a standing pool of water, but sometimes water damage takes on different forms that aren't as obvious. Here are the telltale signs that you have ceiling water damage:
Water Stains On Your Ceiling
A roof leak will leave behind stains on walls and ceilings. The water stains are usually a brown, yellow, or rust color. You cannot paint over these stains until the water is completely dried and removed.
Damaged Wall Fixtures
A symptom that water has penetrated your walls, is damaged wall or ceiling fixtures, such as ceiling-mounted fans and lights.
Mold only takes 48 hours to go. If a leak goes undetected for a long period of time, this could lead to extensive mold growth. If you notice mold spots on your ceiling, consult a water damage and mold removal professional as the mold is harmful to breathe in.