Team Regent came together to make a donation and support Susan G Komen’s mission to fight cancer. This charity holds a special place in our hearts. Regent has 3 employees whose families have been directly impacted by breast cancer. The mother of Regents owner is also a breast cancer survivor.

Susan G Komen is the only organization that addresses breast cancer on multiple fronts such as research, community health, global outreach and public policy initiatives in order to make the biggest impact against the disease.

Kitchen Flood in Flower Mound

Sam from Flower Mound had flood that started under his kitchen sink. The water spread into his living room and bedroom. As you can see below, his floors were damaged and buckling.We were able to save the homeowner money by drying out the original floors. The floors then had to be sanded and restained. If you have a flood in your kitchen call us immediately to see if your floors can be saved.

By Jake Lambert / Frozen Pipes / 0 Comments

Frozen pipes are a problem each year for homeowners in Dallas, but the good news is that frozen pipes are largely preventable.

By taking a few simple steps to prevent frozen pipes homeowners can reduce their risk of water damage this winter.

Take a few moments to learn what happens when pipes freeze, which pipes are more susceptible to freezing, and what you can do today to prevent frozen pipes.

What Happens When Pipes Freeze?

To understand why frozen pipes can break and lead to water damage, you must first understand that water expands when it freezes, putting excessive pressure on the surrounding pipe. This can cause the pipe to split, crack, or burst, regardless of the strength of the pipe.

Pipes that are at the greatest risk of freezing are those exposed to extreme cold including outdoor hose bibs, sprinkler or swimming pool supply lines, and pipes in unheated areas likes attics, basements, and garages. Indoor pipes that run along an exterior wall or under cabinets are also subject to freezing in extreme cold.

Frozen Pipe Prevention Tips

In many cases, taking a few simple steps before cold weather sets in can help prevent frozen pipes and the resulting water damage. Here are a few things you should do before cold weather sets in to prevent your pipes from freezing this winter.

      1. Drain water from sprinkler supply lines and any other outdoor water supply lines. Also remove, drain, and store any hoses, and shut off the water supply to outdoor hose bibs. Once the water is shut off, open the valve and allow any water to drain, and leave the valve open to allow any water remaining in the pipe to expand without breaking the pipe.
      2. Insulate any exposed pipes or pipes in unheated or poorly insulated areas of your home to prevent freezing. Remember to check for pipes in the attic, basement, crawl space, garage, as well as under kitchen and bathroom cabinets. Both hot and cold water supply lines should be insulated. During periods of extreme cold, open kitchen and bathroom cabinets to allow air to circulate around the pipes. Make sure harmful cleaning products are out of reach of children or pets.
      3. You should always heat your home to at least 55 degrees F, even if you are going away for an extended period. During extreme cold, you may want to keep your thermostat set to daytime temperatures to avoid overnight freezing and a costly repair job.

Dealing with Frozen Pipes in Dallas

Even with all the prevention in the world, extreme weather can lead to frozen pipes and the potential for water damage. Follow the above steps to protect your property from water damage through the prevention of frozen pipes.

If your home does suffer water damage resulting from frozen pipes, Regent Restoration can help. We provide 24/7 emergency response for water damage in Dallas. Our team can help mitigate the loss and return your home to normal quickly. Contact us today.

Equipment Feature Friday: Air Mover

The air mover is a widely used machine that you will see at most restoration jobs. It is a versatile piece of equipment that can be used for a huge range of different functions:

  • Fume removal
  • moving air
  • mixing or agitating air
  • drying

Josh, our Project Manager is responsible for walking our customers through the floor buying process. From the original stage of helping the customer choose what flooring works best for their space to the final walk through when the job is complete. With 10 years of experience in the flooring business under his belt he has made the process seamless. He loves working at Regent because everyday holds something new. Recently, Josh has combined his two favorite things; Regent Floors and baseball. He created and coaches a Regent Elite baseball team that represents the Regent Floors brand. His wife and their 4 kids spend many weekends out at the baseball fields with the Regent team. We love Josh’s dedication to Regent Floors and his Regent baseball team!

Mariast from Richardson had a dishwasher leak that flooded her kitchen and dining room. Her hardwood floors buckled and the kitchen cabinets were soaked. We came in and used our advanced drying equipment to save her cabinets. We also worked with her insurance company and completely replaced her hardwood floors.

Meet Shaz – Great Mom and Turtle Lover

Shaz is the Human Resources Administrator at Regent.

She and her husband, Daniel, have been married 26 years. They have 2 children and a Russian turtle. Her daughter Adeenah just graduated from Texas Tech and will be entering physical therapy school in the fall. Her son Gabriel is currently attending Baylor and is a member of the Golden Wave band.

Their turtle is named Czar Timothy III. He is currently the only one living at home while the kids are away at college. When Shaz  is not at Regent she enjoys working out with her husband, yoga, biking, and watching her son play in the symphony.

Shaz loves working at Regent because of the people. The most gratifying part of her job is getting to watch the company grow and develop on a daily basis.

Equipment Feature: IR Camera

The infrared camera shown is commonly used during our water restoration jobs. It is a great way for our technicians to spot water  in your home. An infrared camera is a device that can detect infrared energy or heat without contact. It produces a thermal image on a hand held monitor. It can determine the temperature emitted from an object. We can use this to scan walls or objects to determine if there is any moisture that was undetected by the naked eye. This is our first line of defense in drying out your house.