I’ve used them recently and got a great service from them. They really helped us through our stressful time. They helped me throughout the entire process of drying our flooded home. – They were very professional, courteous and helpful. - Explained everything the process what needed to be done and they really make sure to us that everything will be finished in a timely manner. They finished it in no time. Thanks, Regent Restoration for helping us with our major water damage problems.We hope not to have any water damage problems in the future, but if ever we have, I would not hesitate to call them again.read more
05:30 10 Oct 17
We had a bad water leakage problem under the kitchen and this company was great to deal with. They were on timed with our appointment. They were incredibly helpful in assessing our situation. Also very thorough and patient in answering all of our crazy questions &explained it clearly to us. My water leakage issue was solved in no time & the good part is the price it was very cheap compared to others that I dealt before.Overall, extremely satisfied with the work done by the Regent Restoration team. If you have any with water damage or flooding, call them. You’ll be glad you did.read more
01:08 20 Sep 17
So grateful to Regent! Our roof was being replaced and due to an unforeseen storm, our home was flooded from the rain soaking through the uncovered roof. Regent responded within the hour and immediately brought in a slew of equipment to dry out the wet ceilings and walls. This process was completed within a few days and the equipment was picked up within a week. The technicians were not only helpful and sympathetic but also very careful with the household contents. We were very pleased with the outcome and the fact that none of our walls or baseboards had to be removed in order to dry the walls. Truly pleased with the overall service provided by all at Regent Restoration.read more
02:06 21 Aug 17
These water damage restoration service is a top-notch. I needed someone to deal with my flooding issues and gladly a friend of mine recommends me Regent. They’re very friendly and professional; they really did a right job. – They identified the source of the leak & dried things in no time. I am satisfied with the work they’ve done. We’ll definitely call them again & recommend to others.read more
08:58 18 Sep 17
We came home one day to find that our water heater had burst everywhere in our garage, so we called Regent. We were especially worried because we had just installed new wood flooring in an adjacent room, and we didn’t want it to get damaged. The staff arrived quickly and they immediately began working to remove the water. Juan was very friendly and always answered any questions we had. They even helped with the insurance process and took photos of the damages to send to the insurance company. Can’t recommend this company enough. read more
21:55 05 Sep 17
I called them to help me with my issue regarding excessive moisture in our crawl space. The service tech came out the next morning and arrived on time. They used high-tech equipment to test the moisture readings in the crawl space and as they finished they educated us on how to avoid this in the future. They set-up their drying equipment & everything dried nicely. They did an excellent work drying up everything within the time-frame they promised. They were very courteous, thorough and professional. I am very satisfied with the work performed.read more
07:43 13 Nov 17
I recently hired Regent Restoration to deal with retrieval and drying after a major storm caused water to destroy drywall and flood my guest bedroom. What seemed to me like a catastrophe was just simple repair work for this team. They identified the source of the leak and dried things in timely manner. I am satisfied with the work they’ve done. I would definitely recommend them to anyone looking for a solid company to take care of any water damages.read more
06:45 16 Nov 17
I had a water leakage in our home and it makes me stressful, but thanks to Regent Restoration the mitigation went smoothly and painlessly. They were very prompt, professional & get things done effectively. They really know their work; put up the dust barrier and floor protector. Their work was very neat and worked with minimal disruption to our life. I’m so glad that I chose, Regent Restoration, they deserved to receive a top-notch rating. Thank you so much, Regent Restoration for doing a job perfectly done!read more
05:45 24 Nov 17
After finding a leak under the dishwasher, I Googled and found Regent Restoration and called because of their high rating on Google. Everyone has been extremely knowledgeable and professional. Very glad I called!read more
21:49 12 Mar 18
Very good company. Cliff and his team were a bright spot in a terrible situation.
19:59 22 May 18
My water heater broke and Regent came to dry up the water. They packed up all my belongings and replaced the floors. I would recommend them to anyone.
20:59 28 May 18
We have used Regent for hail damage on our rental property and our own property. Every time came out, they were very professional. The service tech was upfront with the plan on how to fix the damage quickly and properly. They did a wonderful job and cleaned up like they weren’t ever there. My roof looks amazing!read more
23:28 11 Jun 18
Regent Restoration did a great job from the 1st time they came out until the last time we needed their services. Every one of the employees we interacted with were very professional and honest. Will definitely use them in the future if the need arises.read more
20:15 22 Jun 18
Very professional and amazing followup. We always knew what to expect. The response time was fast and they had everything under control the same day. I highly recommend Regent Restoration.read more
20:32 22 Jun 18
After a kitchen fire, Regent Restoration did some tile work for me and removed the smoke smell from my house. They did great work for me and were very efficient.read more
23:39 02 Jul 18
We at Force Home Services have a partner we can trust in Regent Restoration. They do an amazing job for our customers. Their response time is outstanding as are their follow through and customer service. We highly recommend them to anyone with a need.read more
18:17 30 Aug 18
When I went to bed, walking the hallway in water, I knew the water heater was the culprit!Overwhelmed, with 5 bedrooms and 3 bathrooms involved, Liberty Mutual's Michelle, Was so very helpful. The best thing she did was to encourage me to go with Regent Restoration, her A team!!! I can not say enough positive things about the leadership of Mike and David of Regent Restoration and the best packers, the best painters, the best floor and tile people; everyone involved in restoring 1/2 my house were polite, informative, and hard working.If there was higher than 5 stars, this company would get it!read more
23:33 25 Sep 18
Regent helped me when my water heater broke. They replaced my hand scraped wood floors and dried the water. I would recommend them.
05:12 27 Sep 18
Regent's did a great job of painting the exterior of our house. They were prompt and efficient. We love our new trim color!
02:13 30 Sep 18
I would recommend this company for all your restoration needs. The staff is wonderful to work with. I had wind damage to my home and the project manager worked well with my insurance company for the funds needed for my repairs to my home.read more
18:47 03 Oct 18
I loved Regent Restoration! They helped me and my husband when our dishwasher leaked and flooded our kitchen and ruined our laminate floors. They were quick, friendly, and always answered all my questions! Thanks for the help guys!read more
18:50 03 Oct 18
Earl was quick to respond and professional- he even checked on the issues two days later!
21:27 31 Dec 18
We had a plumbing leak in our house, and our hardwood floors and surrounding walls were very wet along with the ceiling from where the leak was occurring. I called regents and they showed up in half an hour and controlled the damage as soon as possible. Due to my busy time schedule I left them the keys to the house to come and go to monitor the situation as they saw fit and they were respectful to our home while doing a great job. They were able to finish the job in a week with very little disruption in our home while doing so. Highly recommend. -Mohamed Razikread more
01:51 06 Mar 19
Alma and her crew were outstanding. Never wavered their responsibilities. No standing around waiting to work. Jump is a proficient technician. Kept me informed of everything the equipment did. Explained even the smallest details. Michael was informative and answered all of my questions professionally. His patience is a great attribute.The three gentlemen sent to move heavy furniture and appliance worked cohesively together. Worked with caution and attention to detail. There was no horse play and goofing off.read more
02:09 15 Apr 19
I recently had a water leak which messed up floors amongst other things. I called Regent and they were absolutely wonderful. Juan was the original technician that came out and he always kept me informed on everything. That was going on and even helped me deal with the insurance company. All the other technicians that came out were also very kind and professional and knew exactly what they were doing! I highly recommend!!!!read more
16:53 15 Apr 19
Regent Restoration did a great job in keeping my water disaster from getting worse by preventing mold and it's smell from setting in. They arrived so quickly after we called them that we were shocked. They professionally set up fans and came daily to check on the progress. All the employees throughout the process were helpful, informative, and courteous. We highly recommend this company for their exceptional work.read more
22:58 18 Apr 19
Regent restoration showed up almost immediately after I called them for a water disaster at home. Juan and Jump were super fast setting everything up and avoiding further damage. They even helped me through the insurance claim process! First class team! Highly recommend!read more
14:26 19 Apr 19
They responded on the same day i called for help in an urgent manner. They set up everything necessary to dry my home from a 55 gallon water heater malfunction that had soaked my master bedroom and bath, partial living area , dining room, kitchen and laundry room. When i got home, water was running out from under my front door and standing in my bathroom about 3 inches deep. The employees are professional and concerned about their customers immediate needs. My local restoration company was booked out and they traveled to a rural area to help me save my home. I am Grateful for Regent Restoration.read more
19:50 09 May 19
The entire staff is extremely professional and efficient. I was scared that the water damage would permanently stain my floor but everything turned out to be a success. Highly recommend!read more
15:05 16 May 19
The staff at Regent were professional and efficient and prepared my kitchen area for cabinet and floor molding repairs. All communications with their staff was efficient and informative.read more
20:43 21 May 19
Referred to me by SWAT Plumbing. Jason was amazing - knowledgeable, friendly, understood my concerns and extremely efficient. I'm a new homeowner and I felt very confident with the work Jason was doing as he communicated well and gave me context. He worked really well with the insurance company as well and taught me many things during the process. I really am so thankful for his quick response and hard work. Thank you!read more
16:53 07 Jun 19
We had a leak on our upper floor that spread throughout the second floor and down to the first. Regent was very quick to come out and everything went as well as things could go under the circumstances. They were able to remedy the affected area quickly and minimize the damage, and I would call them again if I ever have another emergency.read more
21:34 12 Jul 19
They were very professional about everything they did! Their technicians explained everything in detail about the process so you would understand! They were on time when an appointment was made, but they also would call if they were running behind due to a job that was before yours! Great company!!read more
16:49 15 Jul 19
Generally I had a good experience. The quality of work is good. The area that can be improved is the scheduling during holiday and weekends.
17:06 07 Jun 19
Soot Damage Cleanup & Removal in Dallas/Fort Worth
After fire burns in your home, the next critical step is to remove the soot from your property and possessions. Soot stains walls, corrodes metal objects, and will embed itself in the tiniest cracks of your home if it's not cleaned properly.
We're available 24/7 and we guarantee we will respond to your emergency within 45 minutes. When our fire restoration crew arrives at your Dallas/Fort Worth property they'll immediately begin the process of debris cleanup, soot removal, smoke deodorization, and fire damage repairs.
Smoke and soot cleanup is not a DIY job, as soot is considered to be carcinogenic. Our fire restoration professionals have the proper respiratory equipment and will safely remove toxins from your home.
Call us today at (214) 731-4624 and a smoke damage restoration expert will provide you with a free estimate and visual inspection.
How Our Team Removes Soot From Your Home or Business
Once the flames are extinguished, the secondary damages to your property are just beginning. Afterwards, there will likely be charring, smoke odors, and water from firefighting efforts.
Safety is our first priority. When our restoration team arrives on the scene, they'll dispose of harmful debris and extract contaminated water.
Our crew will work quickly to neutralize unpleasant smoke odors and clean soot-covered items. By doing this, we can prevent permanent staining, protect your possessions and reduce overall replacement costs.
We'll then begin repairing fire damaged items in your home or business.
Here's How the Fire Damage Restoration Process Works:
Our fire restoration technicians will provide you with a completely free estimate & visual inspection.
Dispose of harmful debris and water-logged items.
Remove smoke odors to prevent them from spreading into other areas by using deodorizers and foggers.
Determine what contents are salvageable and move them to our storage facility for cleaning.
Clean soot from walls, ceilings, furniture, upholstery, floors and metal appliances.
Sanitize your property to remove contaminants.
Reconstruct fire damaged items to pre-loss condition.
Help you file an insurance claim to get your fire losses covered with no expense to you.
Smoke Odor Removal
When our restoration team arrives, they'll use equipment to test how much smoke toxins are present in the air and then begin the odor removal process. Our crews use industrial-grade deodorizers and foggers to remove every smoke particle from your home.
They'll also clean smoke from the ventilation and ac systems in your home, ensuring the air you breathe in is safe.
We Can Remove the Soot From Your Items
Smoke and soot cause discoloration, odors, and staining, but when it comes to your valuables all is not lost. We’ll determine what items are salvageable, pack those contents up, and then safely transport them to our storage facility.
We promise we'll always tell you what's cheaper to restore and what's cheaper to replace. After we've determined what items can be restored, our experts will deep clean them using advanced restoration technology.
The following are some of the items we typically restore:
clothes, leather, and other textiles
jewelry, china, glass
paper items, artwork, and much more
Fire Damage Repair
Fire damage repair is the process of restoring the charred and fire-damaged items in your home back to the way it looked like before the accident occurred. Whether you need roof repairs, floor restoration, or complete property reconstruction, we've got your needs covered.
Water Damage Restoration
Fire damage and water damage may seem like they’re on opposite ends of the spectrum, but unfortunately, when dealing with fire damage you also have to deal with water cleanup. When firefighters use water to extinguish the flames, it creates a flood in your home, which is why water restoration and fire restoration are both needed.
Our cleanup crew will use pumps to extract excess water from your home. Next, we place fans and dehumidifiers around your home to ensure a completely dry and moisture free home.
After Fire Damage, We Can Help You Pick Up the Pieces
When your home or business suffered fire damage, it's important to call a trusted fire damage restoration company.
FREE Fire Damage estimates & Inspections
Open 24 Hours
A+ Rated BBB Restoration Company
Certified Fire & Soot Cleanup Crew
Free Insurance Help
As one of the leading fire restoration companies in Dallas/Fort Worth, it's our mission to return your soot damaged home back into a cleaner, safer, and odor free environment as quickly as possible. We'll update you during every step of the cleanup process and provide you with all of the necessary documentation for your insurance provider.
Helping You Get Back to Normal in Dallas-Fort Worth Metroplex.
Soot particles are dangerous and are considered carcinogenic (cancer-causing), which means exposure to them can affect your health. Because of this, soot cleaning must be handled by a soot cleanup professional with the proper safety training and protective breathing equipment.
How Soot Affects Your Property
When soot combines with the atmosphere it becomes acidic. This acidic soot residue will stain your walls, corrode metal objects, and can seep through every crevice in your house.
Don't touch soot covered materials, such as carpets, upholstery, draperies, furniture, and plastics. This will smear the soot and make the cleaning process harder. If the soot is left untouched, much of the residue may be easily vacuumed away.
Our professionals will neutralize the acidic smoke and soot residue with alkaline solutions. We’ll also immediately begin cleaning your items to prevent permanent staining. By doing this, we can protect your possessions and reduce replacement costs.
Sometimes the smoke damage isn’t easy to detect. In some cases, smoke odors are present but they don’t leave behind soot residue or other visible signs. Our professionals know how to test for soot damage on surfaces where it’s hard to detect.