I’ve used them recently and got a great service from them. They really helped us through our stressful time. They helped me throughout the entire process of drying our flooded home. – They were very professional, courteous and helpful. - Explained everything the process what needed to be done and they really make sure to us that everything will be finished in a timely manner. They finished it in no time. Thanks, Regent Restoration for helping us with our major water damage problems.We hope not to have any water damage problems in the future, but if ever we have, I would not hesitate to call them again.read more
05:30 10 Oct 17
We had a bad water leakage problem under the kitchen and this company was great to deal with. They were on timed with our appointment. They were incredibly helpful in assessing our situation. Also very thorough and patient in answering all of our crazy questions &explained it clearly to us. My water leakage issue was solved in no time & the good part is the price it was very cheap compared to others that I dealt before.Overall, extremely satisfied with the work done by the Regent Restoration team. If you have any with water damage or flooding, call them. You’ll be glad you did.read more
01:08 20 Sep 17
So grateful to Regent! Our roof was being replaced and due to an unforeseen storm, our home was flooded from the rain soaking through the uncovered roof. Regent responded within the hour and immediately brought in a slew of equipment to dry out the wet ceilings and walls. This process was completed within a few days and the equipment was picked up within a week. The technicians were not only helpful and sympathetic but also very careful with the household contents. We were very pleased with the outcome and the fact that none of our walls or baseboards had to be removed in order to dry the walls. Truly pleased with the overall service provided by all at Regent Restoration.read more
02:06 21 Aug 17
These water damage restoration service is a top-notch. I needed someone to deal with my flooding issues and gladly a friend of mine recommends me Regent. They’re very friendly and professional; they really did a right job. – They identified the source of the leak & dried things in no time. I am satisfied with the work they’ve done. We’ll definitely call them again & recommend to others.read more
08:58 18 Sep 17
We came home one day to find that our water heater had burst everywhere in our garage, so we called Regent. We were especially worried because we had just installed new wood flooring in an adjacent room, and we didn’t want it to get damaged. The staff arrived quickly and they immediately began working to remove the water. Juan was very friendly and always answered any questions we had. They even helped with the insurance process and took photos of the damages to send to the insurance company. Can’t recommend this company enough. read more
21:55 05 Sep 17
I called them to help me with my issue regarding excessive moisture in our crawl space. The service tech came out the next morning and arrived on time. They used high-tech equipment to test the moisture readings in the crawl space and as they finished they educated us on how to avoid this in the future. They set-up their drying equipment & everything dried nicely. They did an excellent work drying up everything within the time-frame they promised. They were very courteous, thorough and professional. I am very satisfied with the work performed.read more
07:43 13 Nov 17
I recently hired Regent Restoration to deal with retrieval and drying after a major storm caused water to destroy drywall and flood my guest bedroom. What seemed to me like a catastrophe was just simple repair work for this team. They identified the source of the leak and dried things in timely manner. I am satisfied with the work they’ve done. I would definitely recommend them to anyone looking for a solid company to take care of any water damages.read more
06:45 16 Nov 17
I had a water leakage in our home and it makes me stressful, but thanks to Regent Restoration the mitigation went smoothly and painlessly. They were very prompt, professional & get things done effectively. They really know their work; put up the dust barrier and floor protector. Their work was very neat and worked with minimal disruption to our life. I’m so glad that I chose, Regent Restoration, they deserved to receive a top-notch rating. Thank you so much, Regent Restoration for doing a job perfectly done!read more
05:45 24 Nov 17
After finding a leak under the dishwasher, I Googled and found Regent Restoration and called because of their high rating on Google. Everyone has been extremely knowledgeable and professional. Very glad I called!read more
21:49 12 Mar 18
Very good company. Cliff and his team were a bright spot in a terrible situation.
19:59 22 May 18
My water heater broke and Regent came to dry up the water. They packed up all my belongings and replaced the floors. I would recommend them to anyone.
20:59 28 May 18
We have used Regent for hail damage on our rental property and our own property. Every time came out, they were very professional. The service tech was upfront with the plan on how to fix the damage quickly and properly. They did a wonderful job and cleaned up like they weren’t ever there. My roof looks amazing!read more
23:28 11 Jun 18
Regent Restoration did a great job from the 1st time they came out until the last time we needed their services. Every one of the employees we interacted with were very professional and honest. Will definitely use them in the future if the need arises.read more
20:15 22 Jun 18
Very professional and amazing followup. We always knew what to expect. The response time was fast and they had everything under control the same day. I highly recommend Regent Restoration.read more
20:32 22 Jun 18
After a kitchen fire, Regent Restoration did some tile work for me and removed the smoke smell from my house. They did great work for me and were very efficient.read more
23:39 02 Jul 18
We at Force Home Services have a partner we can trust in Regent Restoration. They do an amazing job for our customers. Their response time is outstanding as are their follow through and customer service. We highly recommend them to anyone with a need.read more
18:17 30 Aug 18
Your Local Dallas Emergency Water Damage Restoration Experts
We're a full-service restoration company in Dallas/Fort Worth that provides free estimates and visual inspections.
When your home is critically damaged by water or flooding, it's important to seek help from a trusted water damage restoration company. We guarantee we'll respond to your situation within 45 minutes and immediately begin the process of water cleanup, water extraction, drying and cleanup.
The quicker you get a water damage removal specialist out to your property, the less water damage it will suffer.
When you call Regent Restoration, we send a certified restoration team out right away. Our experts are trained to handle everything from a home basement floods to commercial water main breaks.
Not only are they well-trained, but they’re well-equipped. We have everything in our arsenal from small vacuums to powerful truck mounted equipment, so whatever water damage emergency you have, we can handle it.
How Our Team Responds To Your Water Damage Emergency
When you call our water damage professionals, they’ll respond to your emergency within 45 minutes or less, no matter what hour of the night you call.
When they get there, they’ll provide you with a free estimate and visual inspection, and quickly begin the restoration process.
Here's How the Restoration Process Works:
Provide afree inspection to accurately assess all of the water damage.
Identify the source of the flooding or water leak and stop it.
Extract water and remove excess moisture from floors, walls, and ceilings.
Move, pack, and store furniture in a dry place to prevent water damage.
Dry your home or business using high-tech air movers and dehumidifiers.
Use anti-microbial spray to prevent mold from growing.
Reconstruct all water damaged materials, wood flooring, carpets, drywall, and ceilings.
Come back daily to monitor moisture levels and ensure complete drying.
Help you file an insurance claim to get your loss covered with no expense to you.
Water damage can cause mold growth, ruin your possessions, and halt your business. Losses from water damage can be devastating, but it doesn’t have to be.
The key to less water damage is a quick response, and we have technicians available right now to help you. Call us to return your home back to a safer, drier state, and keep your business doors open.
We'll Help With Your Water Damage Claim
The last person anybody wants to talk to is their insurance agent. Sometimes it can feel like you’re having to squeeze the coverage out of them.
As a restoration company in Dallas, we’re used to working with insurance companies, so we know how to get you the best coverage for your particular water damage situation. We’ll directly bill your insurance company, file all the paperwork, and take photographic evidence of any damages. All you have to do is file the claim, give us the claim number, and we’ll handle the rest.
Emergency Commercial & Home Restoration
Residential water damage restoration is different from commercial property restoration. Restoring a commercial property involves a different set of logistics and concerns. Our water damage professionals are trained to handle any job, whether it’s a small home suffering from water damage or a 10-story hotel. When you have to close your business doors due to water damage, you lose money. We can keep your business operational and allow you and your employees to continue earning a living.
Emergency Flood Restoration
Storms are scary enough, but when flood waters enter your home it’s even scarier.
Flooding from a storm provides different obstacles than flooding from a broken water heater or burst pipe. Floods bring a lot of water, as well as sediment, debris, and contaminated materials with it. Any contact with flood water can make you sick, that’s why flood cleanup is best left to the professionals.
If your home is flooded, whether from natural flooding or from a ruptured water appliance, we'll quickly remove the water and prevent damages to your property.
Emergency Floor & Carpet Drying
When your floors or carpets are flooded it’s important to act fast to prevent further water damage and mold from growing. Water is notorious for seeping into porous materials (like your carpets) that you may not see or might not think to check, so take advantage of our free water damage assessment.
Our technicians are IICRC certified and follow the highest carpet restoration standards. With our expertise and floor drying equipment, we can have your water damaged carpet dried within hours.
Helping You Get Back to Normal in Dallas-Fort Worth Metroplex.
What To Do If You Find Yourself In An Emergency Water Damage Situation
Nobody is ever really prepared to find their home filled with water. It’s an overwhelming experience and people tend to panic. The important thing to remember is to remain calm and follow these steps:
Assess the situation. How much water is in your home? Where does the source of the water seem to come from? If it’s a sewage leak do not get near the water. Doing some investigative work beforehand can help expedite the process when we get there.
Stop the water and shut off the valve that’s causing the leak.
Prevent electrocution. Turn off electricity from the breaker panel. There’s a chance that water has gotten into the circuitry, so do NOT use any appliances.
Remove any furniture and valuables from the water-soaked area. When we arrive we can help you move your valuables to a dry area.
Try to do some damage control and soak up as much water as you can using towels, mops, and buckets.
Call us immediately to send a water damage professional to your property.
The most important thing to do is not attempt to handle the situation by yourself. A water damage specialist will know what hazards to avoid, can stop the water leak, has the proper tools to extract the water, and knows what signs of water damage to look for.