Solid local restoration company. We called Regent after a burst pipe flooded our condo. Our insurance recommended two water damage remediation companies, but after reading the reviews for those companies and looking at Regent, we decided to go with Cliff and we’re glad we did.
They work fast and all of the team members that came to our house were super professional. Regent came to our property quickly and set up their drying equipment. They were careful to limit the demolition only to what was necessary, which I (and the insurance company) enjoyed. We suffered ceiling damage, so he was able to use various drying techniques to get our property dry despite limited access to space without having to tear a bunch of drywall apart.
I mean really thoughtful guys. Cliff and his team kept us updated with daily reports to keep us and the neighbors, who needed to deal with all the extra noise.
I also want to give an extra shoutout to one of their lead crew members, Kendall. He was able to explain every step of the restoration process to us in detail.
We would not hesitate to call Regent again. They were able to get our space repaired quickly and on-budget.
Regent came out the same day I called and Juan helped ease my stress. He was very knowledgeable and polite. Explained how everything will go and followed up with me.
I will definitely use them in the future and recommend them.
contacted Regent Restoration after a previous contractor was hired to remove the water from my crawl space, did not finish the job and took my money and ran. Cliff, who is the owner of the company came out and looked over the remaining water damage and assessed what still needed to be done and gave me professional advice on my situation. It was a very good experience meeting with him and I can tell he’s not like these other contractors who hire random subcontractors to do the job for them. He actually knows what he’s doing and knows how to run a business properly.
Cliff even spoke to my insurance agent with me to clear up any confusion and games that they typically want to play when they want get out of paying for stuff.
After that, the Regent Restoration crew arrived at my house and got straight to work! They have professional equipment that is not too massive or dangerous for my two small children. The last company had such a huge machine that we had to live upstairs for a week and it sounded like there was a jet plane underneath my house. We had to shout to talk to each other and naptime for my kids was out of the question. I barely heard the equipment Regent used!
I highly recommend them to anyone that needs water damage restoration services. The total ratings of this company speak for themselves.