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Customer Reviews
muztang67
20:43 21 May 19
The staff at Regent were professional and efficient and prepared my kitchen area for cabinet and floor molding repairs. All communications with their staff was efficient and informative.
Matt Krocheski
15:05 16 May 19
The entire staff is extremely professional and efficient. I was scared that the water damage would permanently stain my floor but everything turned out to be a success. Highly recommend!
Les Clow
21:02 15 May 19
Professional from the start! For water or fire damage restoration, Regent will hold your your hand through the entire process.
Mary H
19:50 09 May 19
They responded on the same day i called for help in an urgent manner. They set up everything necessary to dry my home from a 55 gallon water heater malfunction that had soaked my master bedroom and bath, partial living area , dining room, kitchen and laundry room. When i got home, water was running out from under my front door and standing in my bathroom about 3 inches deep. The employees are professional and concerned about their customers immediate needs. My local restoration company was booked out and they traveled to a rural area to help me save my home. I am Grateful for Regent Restoration.read more
RD Flynn-Webb
11:22 23 Apr 19
Quick to address your issue, great work, professional and friendly employees.
Sergio Sanchez
14:26 19 Apr 19
Regent restoration showed up almost immediately after I called them for a water disaster at home. Juan and Jump were super fast setting everything up and avoiding further damage. They even helped me through the insurance claim process! First class team! Highly recommend!
RoxannoDBevinUC
22:58 18 Apr 19
Regent Restoration did a great job in keeping my water disaster from getting worse by preventing mold and it's smell from setting in. They arrived so quickly after we called them that we were shocked. They professionally set up fans and came daily to check on the progress. All the employees throughout the process were helpful, informative, and courteous. We highly recommend this company for their exceptional work.read more
Roxanne Denise F.
14:43 17 Apr 19
We had an emergency when a toilet overflowed for hours and flooded our upstairs and downstairs on a Saturday night. We contacted Regent Restoration and they...
Jennifer Wood
16:53 15 Apr 19
I recently had a water leak which messed up floors amongst other things. I called Regent and they were absolutely wonderful. Juan was the original technician that came out and he always kept me informed on everything. That was going on and even helped me deal with the insurance company. All the other technicians that came out were also very kind and professional and knew exactly what they were doing! I highly recommend!!!!read more
Kenneth Allen
02:09 15 Apr 19
Alma and her crew were outstanding. Never wavered their responsibilities. No standing around waiting to work. Jump is a proficient technician. Kept me informed of everything the equipment did. Explained even the smallest details. Michael was informative and answered all of my questions professionally. His patience is a great attribute.The three gentlemen sent to move heavy furniture and appliance worked cohesively together. Worked with caution and attention to detail. There was no horse play and goofing off.read more
Tanea F.
13:45 10 Apr 19
Regent restoration is a full-service damage Restoration company in Lewisville but they service all of Dallas-Fort Worth area. They came out to a water...
Omar Abdelrazik
01:51 06 Mar 19
We had a plumbing leak in our house, and our hardwood floors and surrounding walls were very wet along with the ceiling from where the leak was occurring. I called regents and they showed up in half an hour and controlled the damage as soon as possible. Due to my busy time schedule I left them the keys to the house to come and go to monitor the situation as they saw fit and they were respectful to our home while doing a great job. They were able to finish the job in a week with very little disruption in our home while doing so. Highly recommend. -Mohamed Razikread more
Jill Bratovich
23:51 15 Feb 19
The employees are a pleasant to work with.
Earl Jackson
20:12 11 Jan 19
service is within the hour which is fast
Monica Wilson
21:45 07 Jan 19
Regent Restoration handles the job like a true professional, the quality of work and great customer service is top-notch!!
Peter Triporo
21:27 31 Dec 18
Earl was quick to respond and professional- he even checked on the issues two days later!
cis wishnew
23:33 25 Sep 18
When I went to bed, walking the hallway in water, I knew the water heater was the culprit!Overwhelmed, with 5 bedrooms and 3 bathrooms involved, Liberty Mutual's Michelle, Was so very helpful. The best thing she did was to encourage me to go with Regent Restoration, her A team!!! I can not say enough positive things about the leadership of Mike and David of Regent Restoration and the best packers, the best painters, the best floor and tile people; everyone involved in restoring 1/2 my house were polite, informative, and hard working.If there was higher than 5 stars, this company would get it!read more
Summer R.
23:58 20 Sep 17
Never thought I'd be leaving a review for a water damage restoration company (like most of us I usually stick to food on here) but to put it simply: these...
Dinosaur R.
14:52 05 Sep 17
We came home one day to find that our water heater had burst everywhere in our garage, so we called Regent. We were especially worried because we had just...
Erickson Collazo
05:02 29 Jun 16
Stacy Pickard
14:48 18 Jun 15
Jake Lambert
15:56 03 Apr 15
Lillian Kitty Price
18:00 12 Feb 17
These guys really know what they are doing. Good quality work. Especially impressed with the initial demolition team and dry wall/ painter team. However, some of the other team members did not come when promised. The entire process took much longer than necessary.
