To minimize water damage to your home and the contents inside of it, it’s crucial for you to take action as fast as you possibly can. Calling Regent is a great start but we understand you’ll have some questions before you do.

Some common questions potential water restoration customers have for us are:

  • What technology do you use?
  • Are you a green friendly company?
  • What’s going to be in my home?

As homeowners in the Dallas area ourselves – we totally understand how important these questions are! Having water damage is a big deal and we will work hand-in-hand with you to get your home back to where it needs to be. Today we’ll go over some of the technology and processes we use when working with potential customers like yourself.

High Tech Water Restoration Equipment

Water Damage Restoration Technology

By using state-of-the-art water clean up and restoration tech and combing that with our experience and certifications, we are absolutely positive that we can handle the damages in your home incurred by the flood or leaks you’ve experienced.

We have been in 400+ homes in the past year just in the Dallas area alone. Check our some of our 5* reviews here if you’d like to meet your neighbors and see what they say about us.

The Assessment

The #1 goal initially is to determine the extent of the damage in your home. Water is notorious for seeping into places that aren’t visible. This can lead to some homeowners thinking that the problem or situation is a lot smaller then it really is.

Keep in mind that you should always hire a professional restoration company (cough cough) to perform a (usually) free water damage assessment. Their experience, knowledge and expertise allow them to find issues you may not we aware of and also find issues that could result in further damage to your home.

Here’s some of the things we look for when we walk into your home looking for water damage:

  • Hardwood Floors – warped, buckling or visually deteriorating floors. Your floor is usually the most affected item in your home when you have water damage or flood damage.
  • Drywall – After spreading from the floor, water usually finds a way to get inside of your drywall. This can be a bad situation because of the potential for this water to move even further and affect the structural integrity of your home.
  • Roof – collapsing from the interior or potential dripping.
  • Bathrooms – damaged tile, bathtubs, stained sinks and soggy ground around your toilet are easy notifiers of bad water damage.
  • Exterior Walls – broken, soggy, cracked windows.

Tools & Technology We Use

Moisture Meters

The moisture meters we use are built to specially detect the moisture content in things such as carpet, hardwood floors, drywall, ceilings, tile, subfloors, insulation and more. According to the Internation Association of Certified Home Inspectors, mold can begin to accumulate on surfaces that contain approx. 20% moisture levels.

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